Data Protection and Privacy Policy
Swire Bulk Pte. Ltd. (“Swire Bulk”) value the privacy of the Personal Data we collect from our business customers, suppliers and partners and are committed to protecting the privacy and security of your personal data in accordance with applicable privacy laws. This is Swire Bulk’s data protection and privacy policy that explains why and how we process your personal data, your rights and how to contact us if you need to.
Our contact details are set out at the end of this policy. We are the controller in relation to the personal data processed in accordance with this policy (except where this policy explains otherwise).
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We may process your personal data if:
Information we collect from you or from a third party
We may process your personal data that we have either obtained from you, or obtained from somewhere else. Personal data which is not collected directly from you may be collected:
Personal data relating to you that we process may include:
Information that we obtain from you when you use our website and/or business systems/applications may include:
Delivery of location services will involve reference to one or more of the following:
We may conduct survey(s) to allow us to provide better services through customer research. You will be informed of the specific purpose(s) of each survey when we invite you to participate in the said survey. For more information, please email dpo@swirebulk.com.
Our use of cookies and other similar technologies to process personal data is explained in our Cookie Policy, which you should please read.
Where permitted in our legitimate interest or with your prior consent where required by law, we will use your personal information for marketing analysis and to provide you with promotional update communications by email as well as social media platforms (such as LinkedIn) about our services.
You can object to further marketing at any time by sending us an email to marketing@swirebulk.com to unsubscribe from all our marketing and promotional update communications. You can also request that we send marketing material to a non-personal email address instead of one which identifies you as an individual.
We retain personal data for as long as you have an account with us in order to meet our contractual obligations to you and for seven years after that to identify any issues and resolve any legal proceedings. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.
You have the right under certain circumstances:
Your right to withdraw consent:
Where the processing of your personal information by us is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us. You can also change your marketing preferences at any time as described in ‘Our promotional updates and communications’ section;
How to exercise your rights
You can also exercise the rights listed above at any time by contacting us at dpo@swirebulk.com.
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority, (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html). The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.